Phone not working after "today's" auto payment

[Hellzhavoc]

Hi, so today my autopay occured on my credit card but my phone calls and data are not working. I checked my credit card to see if i was charged but i was not, so I changed my card to my debit card to make sure the payment was made but nothing has happened. it says i have 107$ on my account balance. I really need to use my phone again as soon as possible, thanks!

[kentnleung]

You'll need to contact the moderator team with your information (cell number, SIM, etc)

[rob79]

Hey there @Hellzhavoc - you'll have to send a private message to the moderators to get this fixed. Include your account number and telephone number in the message.

You can send them a private message using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437