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Good Citizen / Bon Citoyen

Phone fixs

I'm currently having difficulty stopping up my account every time I'm trying to type it up is telling me that sin new number I'm not sure why my phone is acting like that 

 

 

 

Edited by computergeek541: personal information removed.

Deputy Mayor / Adjoint au Maire

Re: Phone fixs

Please click the 3 dots on right side of your post and edit your post to delete personal info (your number) as everyone can see it.

 

What phone do you have and can you try explaining issue a bit more clearly?

Mayor / Maire

Re: Phone fixs

Can you take a minute and explain your problem a bit better ? Are you trying to stop your account or what ?


@MBirdd wrote:

I'm currently having difficulty stopping up my account every time I'm trying to type it up is telling me that sin new number I'm not sure why my phone is acting like that 

Deputy Mayor / Adjoint au Maire

Re: Phone fixs


@hairbag1 wrote:

Can you take a minute and explain your problem a bit better ? Are you trying to stop your account or what ?


@MBirdd wrote:

I'm currently having difficulty stopping up my account every time I'm trying to type it up is telling me that sin new number I'm not sure why my phone is acting like that 


I think topping up

Im not sure what is sin new number

Mayor / Maire

Re: Phone fixs


@kselmak wrote:

@hairbag1 wrote:

Can you take a minute and explain your problem a bit better ? Are you trying to stop your account or what ?


@MBirdd wrote:

I'm currently having difficulty stopping up my account every time I'm trying to type it up is telling me that sin new number I'm not sure why my phone is acting like that 


I think topping up

Im not sure what is sin new number


I'm glad it's not just me !!

Great Citizen / Super Citoyen

Re: Phone fixs


@hairbag1 wrote:

Can you take a minute and explain your problem a bit better ? Are you trying to stop your account or what ?


@MBirdd wrote:

I'm currently having difficulty stopping up my account every time I'm trying to type it up is telling me that sin new number I'm not sure why my phone is acting like that 


I'm guessing you are trying to top up your account with funds. If this is the case you need to either access your self serve account by signing in with your email or phone 611 and do it that way with a voucher or credit card.

Good Citizen / Bon Citoyen

Phone fixs

Need help

Good Citizen / Bon Citoyen

Re: Unveiling our exciting support enhancement: SIMon-assisted ticketing!

My phone is not working

Good Citizen / Bon Citoyen

Phone fixs

Help my phones not working

Re: Phone fixs

@MBirdd  i have moved mutiple message into a single message thread. This is to make it easier for people to respond.