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mmrmurphy
Good Citizen / Bon Citoyen

Why am I being charged $57.50 on a $50.00 plan? Before would see a credit of $5.00 but now this seems to have vanished, 

7 REPLIES 7

@mmrmurphy what's the area code of your phone? Its probably in a 15% province. New Brunswick, Nova Scotia, P.E.I or Newfoundland and Labrador.  Stay safe. 

Anonymous
Not applicable

@mmrmurphy 

Some provinces are 15%.

mmrmurphy
Good Citizen / Bon Citoyen

Sales tax is not 7.50on a 50.00 plan

Staliger
Mayor / Maire

@mmrmurphy You are paying taxes. Plus, make sure that you still have rewards active - Autopay, and if applies, loyalty, refer-a-friend, community.

Naepalm
Mayor / Maire

@mmrmurphy do you not get an auto pay credit? 

 

And di you previously have friend referrals that you no longer have now? 

 

If you believe that you are missing credits click on this link here and say missing rewards, and then contact us. 

 

https://publicmobile.ca.ada.support/chat/

zblackma
Deputy Mayor / Adjoint au Maire

Its $50+ 15% in applicable taxes. Why arent you signed up for Autopay @mmrmurphy ? You get a $2 credit just for adding a credit card to your account. As for the $5 credit, I don't know, signed up under a promotion and upgraded your plan? 

@mmrmurphy 

 

You need to pay sales tax.

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