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Great Neighbour / Super Voisin

Payment

Can you pay your phone bill over the phone?


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Mayor / Maire

Re: Payment


@Olsansky87 wrote:

Can you pay your phone bill over the phone?


Yes, you can dial 611 from your phone to pay with a voucher or pay if you have a cc on file.

 

https://www.publicmobile.ca/en/bc/get-help/articles/pay-for-your-services-through-611

 

Pay For Your Services Through *611 Pay With A Credit Card

Please note you’ll need to pre-register a payment card via Self-Serve before being able to top-up through *611 with a payment card.

  1. Dial *611 from your phone.
  2. Press 1 from the main menu.
  3. Press 2 to pay with your pre-registered payment card.
  4. To make a payment equal to the amount due on your account, press 1. To select the payment amount from a list of options (i.e. $20, $40, etc.), press 2.
  5. To confirm your selection, press 1 once again, and you’ll hear a message confirming your choice.

Pay With A Payment Voucher

  1. Press 1 from the main menu.
  2. Press 1 to select payment via voucher.
  3. Enter the 12 digit pin from your payment voucher. The location of the PIN varies depending on where you purchase your voucher; however, you will typically find it on the top or the bottom of your receipt. 

View solution in original post


All Replies
Highlighted
Mayor / Maire

Re: Payment


@Olsansky87 wrote:

Can you pay your phone bill over the phone?


Yes, you can dial 611 from your phone to pay with a voucher or pay if you have a cc on file.

 

https://www.publicmobile.ca/en/bc/get-help/articles/pay-for-your-services-through-611

 

Pay For Your Services Through *611 Pay With A Credit Card

Please note you’ll need to pre-register a payment card via Self-Serve before being able to top-up through *611 with a payment card.

  1. Dial *611 from your phone.
  2. Press 1 from the main menu.
  3. Press 2 to pay with your pre-registered payment card.
  4. To make a payment equal to the amount due on your account, press 1. To select the payment amount from a list of options (i.e. $20, $40, etc.), press 2.
  5. To confirm your selection, press 1 once again, and you’ll hear a message confirming your choice.

Pay With A Payment Voucher

  1. Press 1 from the main menu.
  2. Press 1 to select payment via voucher.
  3. Enter the 12 digit pin from your payment voucher. The location of the PIN varies depending on where you purchase your voucher; however, you will typically find it on the top or the bottom of your receipt. 

View solution in original post

Highlighted
Mayor / Maire

Re: Payment

If your credit card is registered you can call 611

Also you can use vouchers

When you need to cottage your card you will have to do it through your account

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