04-16-2019 09:59 PM - edited 01-05-2022 07:13 AM
Account suspended after making payment. I purchased and used a voucher but account is still suspended.
04-16-2019 11:45 PM
duplicate threads merged
04-16-2019 10:41 PM
@Navdan wrote:Account suspended after making payment. I purchased and used a voucher but account is still suspended.
You can try the lost/stolen phone trick to see if it will force an update.
1. Login to your self serve account.
2. Click on "Plan and Add-Ons" tab.
3. Click on "Lost/Stolen Phone" tab.
4. Click on "Suspend Service" button.
5. Logout and wait for a few mins.
6. Login again and get back to the "Lost/Stolen Phone" tab.
7. Click on "Resume Service" button.
8. Restart your phone.
04-16-2019 10:04 PM
@Navdan wrote:Account suspended after making payment. I purchased and used a voucher but account is still suspended.
Seems to be lots of issues with suspensions lately. Best bet, contact a moderator.
Send private message to MOD:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-16-2019 10:00 PM
We you looking for some help??
04-16-2019 09:54 PM