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Payment

rodolphedesnos
Great Neighbour / Super Voisin

Hi,

 

They asked me to note the visa debit card information but it stop at 2024 and for me it's 2025 (expiration date. What I have to do ? Thanks

2 REPLIES 2

cavemantoronto
Mayor / Maire

@rodolphedesnos wrote:

Hi,

 

They asked me to note the visa debit card information but it stop at 2024 and for me it's 2025 (expiration date. What I have to do ? Thanks


You can use recharge.com to pay and do it from home as a temp solution.

LovesToPM
Mayor / Maire

@rodolphedesnos wrote:

Hi,

 

They asked me to note the visa debit card information but it stop at 2024 and for me it's 2025 (expiration date. What I have to do ? Thanks


For now, you will have to contact Moderator_team to update your credit card (wait time varies up to 2+ days). We cannot do it ourselves yet until the website is updated.

 

Meanwhile if your next billing date is coming up soon, you can purchase payment vouchers to tie you over until your credit card info is updated.

Or if your current credit card expires today (August 31), you can logon your Self-Serve account or dial *611 to make a manual payment before your card expiry.

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