Payment wont go through.

[h13n__]

We payed for a plan for 1 gig of data, calling, and texting. The first month was great, however when the second month arrived the payment did not go through. Any way to help with this?

[Lieux]

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@h13n__  a écrit :

We payed for a plan for 1 gig of data, calling, and texting. The first month was great, however when the second month arrived the payment did not go through. Any way to help with this?

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Autopay is not ok sometimes...Can you put money in your account and reactivate your service? If nothing works you need to reach the moderator here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and give them details of your problem. Waiting time is few hours to 2 days.