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Payment voucher

Johnbrech
Great Neighbour / Super Voisin

I just bought a payment voucher for 40.00 dollars and when I tried to add it to my account it said to check the number so I re entered it 3 times and it still wouldn’t add the 40 dollars...nor do I correct this

2 REPLIES 2

GR
Mayor / Maire

@Johnbrech  can you try entering it by calling 611 from your phone?  Some vouchers have to get activated by the store and it can take up to 24 hours before they'll work 

Dunkman
Oracle
Oracle

@Johnbrech 

When did you purchase your voucher?  It sometimes takes several hours to activate.  You could also try dialing 611 to enter voucher number.  There are a couple of sets of numbers on voucher.  Make sure that you are entering the "right" number. 

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