Payment taken on first day and missing the offer

[Jpublic]

Hi guys, I purchased my Sim card online and on the day it had arrived in the mail Public announced their offer for free Sim if bought in store with one month for $0. I activated it at home because i had no other choice. I couldn’t return the Sim as well because its non-refundable. Is there any way to be paid back as i got my sim card on the same day the offer was on? My second question is i subscribed for the $25 plan, i got charged on my credit card $28.25 for some reason right on the first day but my first payment should have been in November im on auto-pay does anyone know why this happened? Another thing is i noticed i have $27 in available funds which is less that what they have taken out of my account, why?? Please guys help me, i transfered to public because i cant afford to pay too much and this is not a good start. Any help is appreciated.

[AE_Collector]

Spare SIM card will be perfect to give to your first referral once the free SIM card promo is over.

[Jpublic]

Thank you so much for all your replies. I now understand. I feel so bad to have missed the offer. Oh well!.. thank you all.

[cellphoneuser1]

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@ChuckYeah wrote:

Yes, @cellphoneuser1 , but not the $10 for the sim. You are right though, this is the correct result to the op's activation according to the info provided.

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The free sim promo isn't by credit. The store doesn't charge for it if activated at the store.  $10 credit is if jpublic got referred.

[ChuckYeah]

Yes, @cellphoneuser1 , but not the $10 for the sim. You are right though, this is the correct result to the op's activation according to the info provided.

[cellphoneuser1]

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@ChuckYeah wrote:

On the sim card, only instore activations were eligible for the "free sim." So I don't think there is anything you can do there. If you purchased a sim online today, you would not get the deal either.

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@Jpublic already has the $25 credit for a free month.

[ChuckYeah]

On your charge of $28.25, you are charged tax on the $25. $25 X 1.13 = $28.25

[ChuckYeah]

On the sim card, only instore activations were eligible for the "free sim." So I don't think there is anything you can do there. If you purchased a sim online today, you would not get the deal either.

[cellphoneuser1 · Accepted solution]

@Jpublic you won't get a refund for sim. The second month is free, and not the first. That $27 in your account is worth $27+tax. Your plan is only $25+tax ($23 if you factor in autopay). You won't have to pay anything for the renewal.  Everything happened as it should have.