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Payment question

Mattredwingsfan
Model Citizen / Citoyen Modèle

So i forgot they I had changed my credit card, and my payment was supposed to come out today, thus deactivating my acccount, my question is after I have added my new credit card back will it automatically take the payment out, or do I have to reactivate my account and make a payment again to restart the Autopay?

1 REPLY 1

Jb456
Mayor / Maire

If your payment due date is today. The process would have started early this morning.

 

Is your account currently suspended? Is there a reactivate button displaying?

 

To update your card. You will have to click "Payment" then bottom left "Manage my card"

 

Screenshot_20200124_073012.jpg

Once that is done. Make a manual payment to reactivate your plan. The system will not do this automatically.

 

 

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