10-01-2017 09:20 PM - edited 01-05-2022 03:20 AM
I was due 28.00$ on Oct. 2 and paid (I think). Now it says my account is due 0$ and has 28$ available funds. I'm a little confused, isn't it supposed to say due 28.00$ and available 28.00$ and then on oct. 2 it should say 0$ due and 0$ available. Thanks.
10-02-2017 10:42 AM
Don't worry, you are fine. I agree it really should show $28 due with $28 available, but what PM really meant is that no additional payment required.
10-01-2017 09:25 PM - edited 10-03-2017 03:39 AM
The system is reporting that your Available Funds are enough for your plan and no payment is required. The funds will not actually be used until after mid-night tomorrow. As long as your phone keeps working ignore any messages about expiry and suspension that appear in your account.
Additional info here: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs...