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Good Citizen / Bon Citoyen

Re: Payment failed

I have the same problem. I'm on autopay and I tried to make a call. Says my account is suspended. Checked my public mobile account and tried to pay, but says unable to process transaction...

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Mayor / Maire

Re: Payment failed


@mchuahua wrote:

I have the same problem. I'm on autopay and I tried to make a call. Says my account is suspended. Checked my public mobile account and tried to pay, but says unable to process transaction...


@mchuahua   Are your phone services working? Unless your services have stopped also, it's safe to ignore that message as it's a known irritant during renewal.

 

You can also try making a payment by dialing 611 either with your registered CC or prepaid voucher purchased from any retailer or gas/convenience store.

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Good Citizen / Bon Citoyen

Re: Payment failed

Phone services are not working. Unable to text either. 611 with registered CC also gives error. I've already contacted PM mods.