Just went to the self-serve portal to pre-pay (or top up my plan.) Used the drop-down menu to select "Pay amount due" and submitted the payment request which was followed by confirmation.
Subsequently checked my credit card statement and a transaction amount which was different was presented.
(I can provide back-up for both of these instances.)
Please advise.
Solved! Go to Solution.
Did you take local taxes into account?
Some details on both figures would help.
Did you take local taxes into account?
Some details on both figures would help.
My plan is $62 and the amount charged was $70.06 (see attachments below.)
It may be taxes but not certain b/c I'm normally charged the former amount.
Simple calculation shows it's 13% added taking the total to $70.06
Thanks for the note
This is a public forum, you might want to adjust that screenshot to obscure your personal information.