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Good Citizen / Bon Citoyen

Payed - still no service after 12 hours - trying to reach public mobile impossible ????

ive payed my balance this morning with a store coupon at 8 am it is now 3 pm i still have no **bleep** service my car needs emergency repairs i can not use my phone because public mobile is freezing my 26 $ in my account basically i'm paying for a service that doesnt exist and after sending public mobile a text , filing a complaint tryng multiple ways to reach public mobile all day explaining my situation i still have no answer i now have proof your company is avoiding to help clients with service issues and if service is delayed till tomorrow i will lose a job because of public mobile i'm extremely frustrated and have full intention on making this public

Great Citizen / Super Citoyen

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????

@slikk777

You actually just did make it public...this is a public site...there are people here to help but need more info than i payed and it doesnt work..

Good Citizen / Bon Citoyen

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????

well i did but it seems it didn't apear anyways i payed my balance with a coupon that i bought from the store this morning and my phone is still not active even though it has the funds to activate when i call it even tells me my balance is more than i need to pay

 

Good Citizen / Bon Citoyen

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????

 

 

Good Citizen / Bon Citoyen

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????

why am i paying for no service the question is pretty simple

Town Hero / Héro de la Ville

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????


@slikk777 wrote:

my phone keeps still keeps telling me its inactive and when i try to get in my account it tells me my phone is in use with another email even though i have messages in this email xxxxxxxxx@hotmail.ca from public mobile were is my account were is my phone line ??

 


Hi, sorry you are having trouble. First remove your email address, anyone on the Internet can see this post.

Good Citizen / Bon Citoyen

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????

What else do you need as info i have money your **bleep** 611 number even tells me i have enough but my phone service isnt working

Town Hero / Héro de la Ville

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????


@slikk777 wrote:

why am i paying for no service the question is pretty simple


Are you able to login into your self serve account?

 

Town Hero / Héro de la Ville

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????


@slikk777 wrote:

What else do you need as info i have money your **bleep** 611 number even tells me i have enough but my phone service isnt working


Be aware we are not employees, we are customers just like you , willing to help!

 

Good Citizen / Bon Citoyen

Re: Payed - still no service after 12 hours - trying to reach public mobile impossible ????

this is frustrating my car is broken ive been trying to reach yourcompany all day im loosing a job