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Pay more than my bill

Reham
Great Neighbour / Super Voisin

Dear Sir/Mam

would you please clarify to me, why the bill come more than the pervious months

7 REPLIES 7

brid0nca
Good Citizen / Bon Citoyen
What is your plan, how much are you paying, how much were you paying?

@Reham 

If you were referred to PM by someone you would have had a $10 one time credit though that would have shown up to go towards your bill for month #2 (at 30 days in) lowering that bill. Maybe you are now at 60 days (Bill #3) not at 30 days? Thus the $10 helped at on your previous bill.

 

We are going to need an accurate accounting or a screenshot of your Billing activity from online to help you.

 

AE_Collector

Lar
Model Citizen / Citoyen Modèle

@Reham  Where you perhaps getting the auto pay discount and they forgot it this time. I've had that happen.

Reham
Great Neighbour / Super Voisin

Sure i know about tax. But the bill comes more than pervious months

Lar
Model Citizen / Citoyen Modèle

@Reham   As suggested above it could very well be the tax added.

Please remove your post or edit it to delete your phone number.  This is a public forum not the moderators of Public mobile.  Personal information should only be given to the moderators after you click the ? at bottom right  of screen.  Cheers

geopublic
Mayor / Maire

@Reham  Tax.

GR
Mayor / Maire

@Reham would it be because of taxes?   You should remove your phone number from the public community forum by clicking on the 3 dots to the right of your post and click on edit! 

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