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Paid twice last month

6477735228
Great Neighbour / Super Voisin

hello , I have paid last month twice 

Today I got text messages  I have to pay again my service going to suspended 

If I dont pay top up

Any one can have solution  

Thanks 

3 REPLIES 3

LuHe
Great Neighbour / Super Voisin

Me too!

problems
Good Citizen / Bon Citoyen

I had the same problem. I paid for May 2019, but for some reason my account became suspended with no service and it said I had to pay again. I paid again and I got service back. Right now I'm communicating with the mods to get my account credited, since I paid twice for month of May

Pizzaeh
Deputy Mayor / Adjoint au Maire

@6477735228 wrote:

hello , I have paid last month twice 

Today I got text messages  I have to pay again my service going to suspended 

If I dont pay top up

Any one can have solution  

Thanks 


To be clear, if you paid twice last month, discuss that with the moderators to be credited.  You will still have to pay for this month; it's not credited automatically because of paying twice last month.  If your renewal date is coming up, make the payment for this month, as you would normally do.  

 

To send a private message to the moderators click  here.  

Response time is within 48 hours. 

 

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