10-18-2020 05:06 PM - edited 01-05-2022 05:17 PM
I've paid amount due but wont reset, what do i do. Its paid in full
Solved! Go to Solution.
04-04-2022 05:50 PM
Lol it has. Trying to earn brownie points.
04-04-2022 05:49 PM
04-04-2022 05:48 PM
Thank You
10-18-2020 07:08 PM
@Digger77 contact customer support mods
click on the question mark chat bubble to the bottom right of your screen
type "no service"
(use the chat bubble options, then click "submit a ticket, click me" option)
*login using your community account
make sure to check your inbox(top right corner envelope icon) periodically, for a response
10-18-2020 05:10 PM
HEllo @Digger77 ,
10-18-2020 05:08 PM
@Digger77 Is your service working or does your self serve account only show an error? Are you saying that you paid late, topped up, but the money is sitting in available funds? If so, try clicking the reactivate button.
10-18-2020 05:08 PM
@Digger77 wrote:I've paid amount due but wont reset, what do i do. Its paid in full
Were you in suspended status? Is there a reactivate button in self service? Are you on auto pay?