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PIN number not recognizing

ca053134
Great Neighbour / Super Voisin

Need to pay my bill PIN number won’t work 

need help 

Frank 

3 REPLIES 3

@ca053134 I just thought about what you said am wondering if you're speaking of the voucher PIN. If that isn't working, try again in a few hours. Threre is sometimes a delay before those codes work.

gblackma
Mayor / Maire

@ca053134 you don't need a pin number to pay using 611. Here's a link on using 611. https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352/highlight/t...

Stay safe. 

You can pay by going to selfserve.publicmobile.ca

 

To change your account PIN, you will need to open a ticket at https://publicmobile.ca.ada.support/chat

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