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Good Citizen / Bon Citoyen

Re: PAYMENT

I think cuz I changed my plan NOT IN TIME this payment will carry over to January 2019?  So do I make another payment right now?

 

Thx

Town Hero / Héro de la Ville

Re: PAYMENT


@Kaltonic wrote:

I think cuz I changed my plan NOT IN TIME this payment will carry over to January 2019?  So do I make another payment right now?

 

Thx


Stop making more payment.  Your account is active and calls going to your voicemail.  Your account was not provisioned correctly.  Try the lost/stolen phone trick to provision your plan feature again.

 

1. Login to your self-serve account.
2. Report your phone lost/stolen using [Plan and Add-Ons] --> [Lost/Stolen Phone]
3. Logoff
4. Wait 5 minutes and login again
5. Report your phone found.
6. Re-start you phone to provision your account again. i.e. enable all features of you plan again.

If this trick failed to get thing working again, you should send a private message to moderator for help. But the wait is about 48 - 72 hours. Good luck.