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Good Citizen / Bon Citoyen

Re: Overcharged

Oh okay, thank you!

Mayor / Maire

Re: Overcharged

Did you check Your transactions?

Deposits

Charges

Balance. 

 

We would like to make sure it is not something else or if all is well with you and the balance will be used for your next payment. 

 

Good Citizen / Bon Citoyen

Re: Overcharged

When I view my Payment History it says I have balance from the transactions.

Mayor / Maire

Re: Overcharged

@Suganthy 

Strange if you didnt try to pay for your renewal during the process and both your payment and autopay applied near the same time. As suggested by @LurganIeUk  just leave the extra payment in your account for the next payment. Refunds can take 30 days to go thru and at the current wait times it might take 30 days to hear from a moderator. Lol!

Good Citizen / Bon Citoyen

Re: Overcharged

Okay, I guess I'll have to wait. Thank you so much for all your help!

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