Overcharged with auto pay.

[alannasonfire]

It looks like my bill didn't take off all my discounts this month. Can a mod please pm. Thanks 

[harleen]

i also overcharged for this month two times the cut tax of 6$. what's the reason that why they cut tax and can i get tax back becaue i did overpayment this month??

[LovesToPM]

Here's the update: new issue affected renewals on October 23 and 24 2019.

https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-Progress-Select-customers-missin...

There is no need to contact Public Mobile.

PM is already aware. The rewards you earned are forthcoming.

[srlawren]

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@cellphoneuser1 wrote:

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@alannasonfire wrote:

It looks like my bill didn't take off all my discounts this month. Can a mod please pm. Thanks 

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another one Public?

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@alannasonfire @cellphoneuser1  https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-Progress-Select-customers-missin...

[cellphoneuser1]

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@alannasonfire wrote:

It looks like my bill didn't take off all my discounts this month. Can a mod please pm. Thanks 

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another one Public?

[geopublic]

@alannasonfire 

To submit a ticket to Public Mobile do the following: 

[GinYVR]

@alannasonfireAt Public Mobile you will have to contact the moderators yourself by clicking on the ? on the lower right hand corner.

[totalUser]

Hi

I had the same problem

You can reach them here

Cheers