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Overcharged during month of September

tshuh
Great Neighbour / Super Voisin

Hi there,

 

I have an autopay for 3 months on a $120 plan. In September, I recieved a charge for 125 and 135 on my credit card. Any idea why this would be happening? Refunds?

2 REPLIES 2

Anonymous
Not applicable

@tshuh, Any chance you did a plan change in the month of September?  If you could post your transaction history for the last 3 months (without showing any personal information), perhaps we could descramble the mystery, to see if it is truly a computer glitch.

Carld123
Deputy Mayor / Adjoint au Maire

@tshuh

Billing issues such as yours need to be looked at by the moderator team..send them a private message that includes all relevant information such as your issue, your account details etc.

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