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Over charge me with many mastercard

Krystal
Great Neighbour / Super Voisin

Hello!

 

When I tried to sign up for a number with a new sim, but your system keep saying my credit card is not working. so than I tried many timesssss with many different mastercards. Now I saw the bill you guys charge me so much and so many on different mastercard.

So than I thought maybe it's not my mastercard maybe my sim. So I ran out to wallmart and get a new Sim,...And it's said the same thing again. but finally I got it worked with my other american express mastercard. Please refund all the amount you guys took from me. I think there is more, these are the 2 mastercard that was billed to me so far.

 

1 REPLY 1

wetcoaster
Mayor / Maire

@Krystal

This is a public forum - please edit sensitive information in your picture like your credit card number ASAP!

 

For account related issues like this you need to reach out to the moderator team - they are PM employees and can help with account issues. Working on a first come, first serve basis, they will get back to you as soon a they can.

 

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

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