@Braymondbee, it looks like your account is affected by an ongoing system issue. Public Mobile is working on correcting the problem. In the mean time you should contact the moderator team to have your service restored. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
My sons service was gone for over a week with that glitch they had just got my mastercard bill and was charged twice for each boy -i have wrote the moderators but everyone that had that glitch should check to see they were not charged twice