New expiry date On credit card but can’t change the date

[nataliecfleur]

I tried to pay my bill since it had been due, but I’ve got a new credit card with a new expiry date and I cannot access my account since I’ve been with public for a long while and they did not ask for my email. If it is possible if you can try to access my account and provide the account number so I can change the date on my account. 

[Anonymous · Accepted solution]

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@mdperry wrote:

I taged the moderator for you hopefully you get a response shortly. Also try sending this message directly to the moderator as well. 

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Adding tags in the tags area does nothing.

Tagging in this text box does but the proper method is to send a private message to them.

 @Moderator_Team < Click this. (hint - not an actual tag)

[mdperry]

I taged the moderator for you hopefully you get a response shortly. Also try sending this message directly to the moderator as well. 

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[geopublic]

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@nataliecfleur wrote:

I tried to pay my bill since it had been due, but I’ve got a new credit card with a new expiry date and I cannot access my account since I’ve been with public for a long while and they did not ask for my email. If it is possible if you can try to access my account and provide the account number so I can change the date on my account. 

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@nataliecfleur  Why do you need your account number to change the credit card date?