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Needs to cancel my pre authorized details from locked account

AmitArora
Great Neighbour / Super Voisin

I ported from public to koodos and needs to cancel my pre authorized details from locked account.

3 REPLIES 3

RosieR
Mayor / Maire

Another one bites the dust lol

Seems PM is losing users to Koodo as the mother company has intended.  😟

ShawnC13
Oracle
Oracle

@AmitArora wrote:

I ported from public to koodos and needs to cancel my pre authorized details from locked account.


Once you have ported out that closes your account and should shut everything down.  Are you still being charged?  If so you will need to raise a trouble ticket through the chatbot in the bottom right-hand corner of the screen.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *


@AmitArora wrote:

I ported from public to koodos and needs to cancel my pre authorized details from locked account.


You're not supposed to need to do this because porting out closes the account. If you want to make sure, contact the moderators by sending a private message. Private Messages - Community (publicmobile.ca)

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