cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Jack8
Great Neighbour / Super Voisin

My visa withdrawal went to Koodos not Public Mobile

My visa automatic withdrawal went to Koodos not Public Mobile.  How do I fix this?


Accepted Solutions
S--S
Mayor / Maire

Re: My visa withdrawal went to Koodos not Public Mobile

@Jack8 

not to worry is normal sometime the system go to Koodo...

View solution in original post


All Replies
S--S
Mayor / Maire

Re: My visa withdrawal went to Koodos not Public Mobile

@Jack8 

not to worry is normal sometime the system go to Koodo...

View solution in original post

dabr
Mayor / Maire

Re: My visa withdrawal went to Koodos not Public Mobile


@Jack8 wrote:

My visa automatic withdrawal went to Koodos not Public Mobile.  How do I fix this?


@Jack8   Yes that sometimes seems to happen, especially if you've recently transferred or activated.  However, not to worry as both PM and Koodo are owned by Telus so it won't affect your services.

XionBunny
Town Hero / Héro de la Ville

Re: My visa withdrawal went to Koodos not Public Mobile

In the end, it's all the same these days, as others have said, it's nothing more than a glitch in name only, it's all the same system/company/provider.

hTideGnow
Mayor / Maire

Re: My visa withdrawal went to Koodos not Public Mobile

@Jack8   No worry.. Telus owns both Koodo and PM and it is one big family.  

 

This started happening last month, i think.  I guess we will see it more often, or a norm soon

Jack8
Great Neighbour / Super Voisin

Re: My visa withdrawal went to Koodos not Public Mobile

Thank you for your prompt reply.  It was my first payment.  My first charge on the same day went to Public Mobile and the second charge went to Koodo.  I just wanted to clarify that my account wasn't compromised and that I wasn't paying for someone else's auto payments.

S--S
Mayor / Maire

Re: My visa withdrawal went to Koodos not Public Mobile


@Jack8 wrote:

Thank you for your prompt reply.  It was my first payment.  My first charge on the same day went to Public Mobile and the second charge went to Koodo.  I just wanted to clarify that my account wasn't compromised and that I wasn't paying for someone else's auto payments.


@Jack8 

your welcome,

 

enjoy your service...

Need Help? Let's chat.