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Great Neighbour / Super Voisin

My data is not working

Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working

Mayor / Maire

Re: My data is not working


@hetpatel21 wrote:

Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working


 @hetpatel21 

What specific make/model phone is it?

Is anything else working?

It's likely APN but let's see what you have to say.

Oracle

Re: My data is not working


@hetpatel21 wrote:

Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working


What type of phone are you using?  Have you set your APN?  

Here is a great site to setup your APN and instructions on how to do it.  Find the APN Settings for Public Mobile here!


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Deputy Mayor / Adjoint au Maire

Re: My data is not working


@hetpatel21 wrote:

Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working


What data plan did you subscribe to ? Could you have used up all your data already ?

Great Neighbour / Super Voisin

Re: My data is not working

I'm using Asus phone . Idk how to do apn setting

Tags (1)
Mayor / Maire

Re: My data is not working


@hetpatel21 wrote:

I'm using Asus phone . Idk how to do apn setting


Were you with a previous carrier and if so which one?

Oracle

Re: My data is not working


@hetpatel21 wrote:

I'm using Asus phone . Idk how to do apn setting


Use the link I provided it will give you the steps to verify and change it if required.  It will also let you know if your phone is compatible with the network


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *