I have a $6 loyalty credit according to my rewards page under my account:
However, I just realized that for the past year (I can only view payment history up to a year) that I have not been recieving the full amount for this. I've only been receiving $3 from my rewards.
I only noticed this recently as I switched over to a different credit card, and was confused as to why my total balance did not make any sense. My plan is $120/3 months. With the rewards it should be ($120-$6-$6)(1.13)= $122.04. Instead I am being charged ($120-$6-$3)= $125.43.
My sister and I signed up for this plan around the same time (a week or two apart) and she is being charged $122.04, as we have the same loyalty and auto pay rewards on our accounts.
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With your 90 days plan, you get $3 loyalty reward from your first anniversary date with PM.
You get extra $6 loyalty reward from your second anniversary date with PM
You get extra $9 loyalty reward from your third anniversary date with PM
When did you activated you PM plan?
Tiffany, it looks like this is an issue the community would be unable to solve. As your rewards aren't matching with your statement I would recommend putting in a ticket to have a mod look at it.
Looks correct to me. You received $3 after your first anniversary and now, you are going to get $6 after your second anniversary (which is in November).
@Tiffany_Kwong, this makes sense, as It's November now, and you're entering your 3rd year.
$3 in February was correct at the time. Now that you've crossed the 2yr of active loyalty, you're now receiving $6 per 90-days.