Was it the $10 one time bonus, or the reoccurring $10 x 6 months?
I think it was the one time when i activated my plan
So is this your first renewal? How about those screenshots? They would be helpful for us to see what you see. Failing that then all you can do is contact the @Moderator_Team
for account help.
Good morning @Drspaz1978,
I can assure you that someone is on your case and will get back to you shortly, please keep an eye for on your inbox for a reply