03-13-2019 10:53 PM - edited 01-05-2022 06:51 AM
Interesting
We keep hearing both that yes you can transfer a balance from Public to Koodo and no its prepaid so no way to transfer a balance from Public to Koodo
As many of you may be aware, next week is the cut off date for the most recent round of migrations
Something that I was shown is that they ARE being offered to transfer prepay balances (up to a maximum of $300) and as well Public Mobile has actually put this in writing right here:
https://www.publicmobile.ca/en/on/choosekoodo
So next time anyone asks "is it possible" or "do they do that"
(Copied text below for searches in the future)
Transferring Account Balance: If you have a balance on your Public Mobile account, you will be able to transfer up to $300 to your new Koodo account. Note: the balance will not be transferred immediately, but will be applied to your account within the first three months that you join.
Transferring Add-Ons: Unfortunately, Add-Ons from Public Mobile cannot be transferred to your new Koodo account.
03-14-2019 01:40 AM
@kav2001c wrote:I had assumed that was clear since I wrote "next week" for cut offs (17th) but yes this is for Legacy plans
Is there another migration offer currently on the table?
Some people have received 8gb for $50 offers today
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03-14-2019 01:20 AM
@kav2001c You better check out if rewards balance counts or not. Prepaid means you paid it before and you have left over in your account.
03-14-2019 01:15 AM
I had assumed that was clear since I wrote "next week" for cut offs (17th) but yes this is for Legacy plans
Is there another migration offer currently on the table?
03-14-2019 12:01 AM
@kav2001c, just to make it clear this is for Legacy plan holders migrating over not anyone currently receiving offers from Koodo as I have heard some have today.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *