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Just want to make a PAYMENT!!

robpeets
Great Neighbour / Super Voisin

Credit card expired and has been updated. But now the self-serve system won't accept the payment and the automated telephone line doesn't recognise the number.

 

I just want to give you money!! Please help!!

5 REPLIES 5


@robpeets wrote:

Sorry NDesai - your link didn't work. There is no where on that page for me to post a message.

 

Can you please repost the link?


Link works fine for me. Alternatively, you can go to the mods profile page and click on Send Private Message button. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

robpeets
Great Neighbour / Super Voisin

Sorry NDesai - your link didn't work. There is no where on that page for me to post a message.

 

Can you please repost the link?


@robpeets wrote:

That didn't work either.

I am set up for auto-pay. Will that take place now that my CC details are updated?


No, the auto payment depends on when your renewal date is. It usually takes place on the night of your renewal date. If you are trying to make payment to purchase add-on or concerned that your payment might not go through, contact the Moderator_Team and they will figure out the issue with your attached payment method. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

robpeets
Great Neighbour / Super Voisin

That didn't work either.

I am set up for auto-pay. Will that take place now that my CC details are updated?

xCameron94x
Mayor / Maire

Few things you can try:

  • clear your browser cahce
  • try a different browser
  • try ingognito mode 

You can also buy a real time payment voucher if you want funds in qucikly 

Need Help? Let's chat.