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Great Neighbour / Super Voisin

In active

My plan has finished but i dont want to buy any plan for now. I have $8 in my balance, but i got a feedback from someone that my line is not active


Accepted Solutions
Mayor / Maire

Re: In active


@Ajoke2 wrote:

My plan has finished but i dont want to buy any plan for now. I have $8 in my balance, but i got a feedback from someone that my line is not active


When your account goes into suspension, you have no services. You can revive it up to 90 days from that suspension day.

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Mayor / Maire

Re: In active


@Ajoke2 wrote:

My plan has finished but i dont want to buy any plan for now. I have $8 in my balance, but i got a feedback from someone that my line is not active


When your account goes into suspension, you have no services. You can revive it up to 90 days from that suspension day.

View solution in original post

Mayor / Maire

Re: In active


@Ajoke2 wrote:

My plan has finished but i dont want to buy any plan for now. I have $8 in my balance, but i got a feedback from someone that my line is not active


If you don't want to renew right now...just do nothing. You'll have 90 days from when plan expired to renew.

When you're ready to renew, make a payment  and restart.

 

Mayor / Maire

Re: In active

@Ajoke2 public doesn't have any pay as you go plans. if you are trying to use up that $8 you would need to activate the $15 plan by adding the difference which is $7

Re: In active


@Ajoke2 wrote:

My plan has finished but i dont want to buy any plan for now. I have $8 in my balance, but i got a feedback from someone that my line is not active


Unfortunatley, you cannot expect people to be able to contact you unless you pay for your plan. It's all or nothing at Public Mobile. Add-on packages won't even work unless your base plan is active.

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