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Swrschen
Great Neighbour / Super Voisin

If I cancel my account, could I have my partial charge credit back?

Hi, I have a question about canceling my wireless plan. I already paid my 90days plan, but if I want to cancel my plan right now, and I still have 30days left, so could I get the partial charge credit back??

NDesai
Oracle

Re: If I cancel my account, could I have my partial charge credit back?

@SwrschenUnfortunately, Public Mobile services are prepaid and that mean no refund for unused days of service.

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Re: If I cancel my account, could I have my partial charge credit back?

As well, other than porting your phone number to another provider, I do not believe there is even option to cancel.  You either pay for the new billing cycle or you don't (and the service stops working).

stonechucker
Mayor / Maire

Re: If I cancel my account, could I have my partial charge credit back?

You can send a private message to the @Moderator_Team to ask, however there is no 100% that it will be refunded.

 

If you are on AutoPay, disable it now, so that it will not renew at the end of your cycle.

ShawnC13
Oracle

Re: If I cancel my account, could I have my partial charge credit back?


@Swrschenwrote:

Hi, I have a question about canceling my wireless plan. I already paid my 90days plan, but if I want to cancel my plan right now, and I still have 30days left, so could I get the partial charge credit back??


Unfortunately, there are no refunds as stated.  You have purchased a product for 90 days and PM has agreed to supply you with that product for 90 days.  As an example would a grocery store give you a partial refund if you were to bring back 1 litre out of a 4 litre container of milk?

 


I am happy to help, but I am not a MOD please do not include any personal info in a message to me. Click the  in the bottom right to create a trouble ticket *

chakri264
Model Citizen / Citoyen Modèle

Re: If I cancel my account, could I have my partial charge credit back?

One word answer- "No"

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