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Good Citizen / Bon Citoyen

Re: I was charged twice

Thank you 

Mayor / Maire

Re: I was charged twice


@Ellsahsu wrote:

Which means I won't be charge next month.? 


Your payment method won't be charged if your plan is <=$40. The system always uses Available Funds first and then goes to the payment method if registered.

Oracle

Re: I was charged twice

 
Mayor / Maire

Re: I was charged twice

Edit: new information...unnecessary scolding of an Oracle.

Town Hero / Héro de la Ville

Re: I was charged twice


@Ellsahsu wrote:

Thank you 


@will13am, Welcome to the thread.

 

@Ellsahsu, Hope you are happy with the help provided on this forum by fellow customers.

 

If you would like to show your appreciation:

See a post you like? Show it some love and give it a bravo!

BRAVOS.png

If someone is able to deliver a great solution to your problem, mark their response as an “Accepted Solution” to appreciate the efforts of your helper.

 

ACCEPT AS SOLUTION.png

Oracle

Re: I was charged twice


@z10user4 wrote:

@will13am wrote:

@Ellsahsu wrote:

Thanks for your reply. Now my phone works after 10 mins they charged me second time . I have to deal with this issue now. 


@Ellsahsu , check your payment history.  There's a good chance that one of the payments is sitting in the account as account funds which can be used to pay for future renewal.  If this is not the case and the second payment is lost somewhere, then you need to have the moderators investigate and correct.  


 @will13am 

You need to read the thread. It's all good.

 

I was a little slow to respond.  


 

Mayor / Maire

Re: I was charged twice


@LovesToPM wrote:

If you would like to show your appreciation:

See a post you like? Show it some love and give it a bravo!

BRAVOS.png

If someone is able to deliver a great solution to your problem, mark their response as an “Accepted Solution” to appreciate the efforts of your helper.

 

ACCEPT AS SOLUTION.png


 @Ellsahsu 

You're under no obligation to do any of this. It's just a nicety. Nor would it mean you're not being nice if you didn't. Don't sweat it.

Oracle

Re: I was charged twice


@LovesToPM wrote:

@Ellsahsu wrote:

Thank you 


@will13am, Welcome to the thread.

 

@Ellsahsu, Hope you are happy with the help provided on this forum by fellow customers.

 

If you would like to show your appreciation:

See a post you like? Show it some love and give it a bravo!

BRAVOS.png

If someone is able to deliver a great solution to your problem, mark their response as an “Accepted Solution” to appreciate the efforts of your helper.

 

ACCEPT AS SOLUTION.png


I was already coached.  No need to dish out a team beating.  Cellular signal at work is garbage.  I had composed a response but it was stuck when I selected post and when I moved to a different location in the building, the message sent successfully. 

Town Hero / Héro de la Ville

Re: I was charged twice

@will13amNo coaching or beating intended. You have my utmost respect.

I just thought your post was strangely timed. Thanks for the explanation.

 

Btw the OP selected the first reply as the accepted solution.

Some people have figured out that post quantity beats post quality.
It just goes to show that this forum could use an overhaul.

Good Citizen / Bon Citoyen

Re: I was charged twice

Thanks for your reply. But it's my first time to use this forum and it's so complicated for a english learner to figure out all the trends. Anyway, Im glad for everyone help. Thank you so much