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I've paid for my plan ($25) but My account says that I still owe $13

Vetiver
Good Citizen / Bon Citoyen

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My account says I am owing $13 but I am not sure why or what for. my payment history says I paid $25 for the account already.

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3 REPLIES 3

ChuckYeah
Mayor / Maire

Yeah, if your phone is working now. Relax. From this it looks like your card is working and your plan will be $13 next month. Welcome to PM.

Anonymous
Not applicable

@Vetiver wrote:

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My account says I am owing $13 but I am not sure why or what for. my payment history says I paid $25 for the account already.

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Your $12 is made up of a $10 credit and $2 autopay. Your plan is $25. It's telling you that before any other rewards might be applied, you'll need to pay an additional $13 at your next renewal the end of this month.

iliketotalk
Mayor / Maire

@Vetiver hi that is just telling you that you owe 13 for your next bill on the 28th dont worry you are paid up nowSmiley Happy

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