I’m locked out of my account and it’s suspended and I want to reactivate

[Tamammy80]

I want to reactivate my account I haven’t put time on it In a month and would like to and it won’t let me it says I have tried to many times to log and and I have only tried once and never changed my password 

[geopublic]

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@Tamammy80 wrote:

I want to reactivate my account I haven’t put time on it In a month and would like to and it won’t let me it says I have tried to many times to log and and I have only tried once and never changed my password 

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@Tamammy80  Maybe someone else was also trying to get in? Just wait for ~ an hour for the lock to clear and try again. Also consider changing your password once you gain access to your account again.

[Tamammy80]

Okay I will try thank you 

[gblackma]

@Tamammy80  wait 50 minutes from last attempt, clear your browser history, go to private/ incognito mode and try again to login.  Once you are in, to reactivate your your account online follow these steps.
1. If you have already registered, or will first register, a credit card, go to step 2. OR deposit a voucher for at least your plan cost and go to step 3.
2. Go to the payment tab, select single payment and  amount due.
3. Select the reactivate account button.
4. Restart your phone.

Let us know if you need more help. Thanks.