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Great Citizen / Super Citoyen

I have been charged the wrong amount of money each month

So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan

 

I looked and I was paying $14.57 each month

 

But my plan is 15 dollars and I save 2 dollars by paying with autopay

 

So I should have been charged only 13 dollars

 

Who do I talk to about this problem

Model Citizen / Citoyen Modèle

Re: I have been charged the wrong amount of money each month


@Dylan3 wrote:

So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan

 

I looked and I was paying $14.57 each month

 

But my plan is 15 dollars and I save 2 dollars by paying with autopay

 

So I should have been charged only 13 dollars

 

Who do I talk to about this problem


Taxes still apply.

Mayor / Maire

Re: I have been charged the wrong amount of money each month


@Dylan3 wrote:

So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan

 

I looked and I was paying $14.57 each month

 

But my plan is 15 dollars and I save 2 dollars by paying with autopay

 

So I should have been charged only 13 dollars

 

Who do I talk to about this problem


Don't forget to factor in taxes...we ll gotta pay'em !

Mayor / Maire

Re: I have been charged the wrong amount of money each month


@Dylan3 wrote:

So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan

 

I looked and I was paying $14.57 each month

 

But my plan is 15 dollars and I save 2 dollars by paying with autopay

 

So I should have been charged only 13 dollars

 

Who do I talk to about this problem


13 * 1.12 = 14.56 (or 7)

This site shows you just their costs. Your payment method will reflect that plus your local taxes.

Mayor / Maire

Re: I have been charged the wrong amount of money each month

@Dylan3 welcome to Canada, where we pay tax on just about everything other than breathing.  


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Highlighted
Deputy Mayor / Adjoint au Maire

Re: I have been charged the wrong amount of money each month

@srlawren if you are a scuba diver and get your tanks filled I guess you pay for breathing also lol

Mayor / Maire

Re: I have been charged the wrong amount of money each month


@iliketotalk wrote:

@srlawren if you are a scuba diver and get your tanks filled I guess you pay for breathing also lol


@iliketotalk:

 

giphy


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Great Neighbour / Super Voisin

Re: I have been charged the wrong amount of money each month

Hi 

I have been charged wrong amount for my US roaming as well.

I have opted for 20$ add on but 40$ got deducted from my account.

Not sure how to resolve this issue.

Great Neighbour / Super Voisin

Re: I have been charged the wrong amount of money each month

Silly question but isn't the tax rate in Ontario 12% (13.00*1.12= 14.57)

Mayor / Maire

Re: I have been charged the wrong amount of money each month


@skotte wrote:

Hi 

I have been charged wrong amount for my US roaming as well.

I have opted for 20$ add on but 40$ got deducted from my account.

Not sure how to resolve this issue.


The extra balance will just go towards your next renewal.

 

 @craigmcg: ON = 13%