08-13-2019 01:00 AM - edited 01-05-2022 08:33 AM
So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan
I looked and I was paying $14.57 each month
But my plan is 15 dollars and I save 2 dollars by paying with autopay
So I should have been charged only 13 dollars
Who do I talk to about this problem
Solved! Go to Solution.
08-22-2019 11:58 AM
Considering how often this question comes up, I am really surprised that PM doesn't make it more clear on the billing history page, that taxes will be added to all fees.
08-22-2019 11:56 AM
08-22-2019 11:54 AM
Silly question but isn't the tax rate in Ontario 12% (13.00*1.12= 14.57)
08-22-2019 11:54 AM
Hi
I have been charged wrong amount for my US roaming as well.
I have opted for 20$ add on but 40$ got deducted from my account.
Not sure how to resolve this issue.
08-13-2019 06:59 PM
@iliketotalk wrote:@srlawren if you are a scuba diver and get your tanks filled I guess you pay for breathing also lol
08-13-2019 05:55 PM
@srlawren if you are a scuba diver and get your tanks filled I guess you pay for breathing also lol
08-13-2019 05:49 PM
@Dylan3 welcome to Canada, where we pay tax on just about everything other than breathing.
08-13-2019 01:06 AM
@Dylan3 wrote:So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan
I looked and I was paying $14.57 each month
But my plan is 15 dollars and I save 2 dollars by paying with autopay
So I should have been charged only 13 dollars
Who do I talk to about this problem
13 * 1.12 = 14.56 (or 7)
This site shows you just their costs. Your payment method will reflect that plus your local taxes.
08-13-2019 01:04 AM
@Dylan3 wrote:So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan
I looked and I was paying $14.57 each month
But my plan is 15 dollars and I save 2 dollars by paying with autopay
So I should have been charged only 13 dollars
Who do I talk to about this problem
Don't forget to factor in taxes...we ll gotta pay'em !
08-13-2019 01:02 AM
@Dylan3 wrote:So I just noticed I have been charged more money than I was supposed to be charged for my current 15 dollar plan
I looked and I was paying $14.57 each month
But my plan is 15 dollars and I save 2 dollars by paying with autopay
So I should have been charged only 13 dollars
Who do I talk to about this problem
Taxes still apply.