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I have a prepaid tel# with public Mobile. My payment date is over. How I can pay to activate my phon

neelab
Great Neighbour / Super Voisin

How can I reach P.mobile to pay my phone boill?

6 REPLIES 6

geopublic
Mayor / Maire

@neelab  If your phone has been suspended for more than 90 days then your account has been deleted and you will need to start as a new customer.

 

If not you need to access your selfserve account or dial 611 from you phone to make payment.

JoyLuck
Mayor / Maire

@neelab wrote:

How can I reach P.mobile to pay my phone boill?


You can pay it using vouchers or cc online or calling 611. You can set up your cc online for autopay. Vouchers can be purchased at these retailers.

 

vouchers.jpg

NDesai
Oracle
Oracle

@neelab Login to your self-serve account and add payment by adding a credit card. You can also buy vouchers from retail stores like Walmart, Superstores, London drugs and other electronic shops. You can also buy it online from recharge.com
You can redeem this voucher from your self-serve account or by calling 611. 

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gblackma
Mayor / Maire

@neelab is there an autopay credit card attached to the plan, or do you have a payment voucher? If you have either of these, you may reactivate a suspended account online or by calling 611.
Via your account online
1. If you have already registered, or will first register, a credit card, go to step 2. OR deposit a voucher for at least your plan cost and go to step 3.
2. Go to the payment tab, select single payment and  amount due.
3. Select the reactivate account button.
4. Restart your phone.
or can also use 611 to make your payment( once you know your 4 digit pin):
1. press 1 to make payment
2. press 2 credit card ( or 1 voucher)
3. press 1 amount due.
4. Restart your phone.

Let us know if it works. Thanks

LurganIeUk
Mayor / Maire

Hi. Pay it online. 

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