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Deputy Mayor / Adjoint au Maire

Re: I can't redeem my payment voucher

Yes, I would assume funds would be available immediately upon redemption. Does your voucher look like the one @wetcoaster posted ? 

Good Citizen / Bon Citoyen

Re: I can't redeem my payment voucher

similar but for me it had the pin # 

voucher # 

and Blackhawk order ID# 

 

shoppers drug mart other prepaid cards work instantly im not sure why its different for public mobile 

Deputy Mayor / Adjoint au Maire

Re: I can't redeem my payment voucher

Maybe we should scan and post all vouchers from different sources just to see the differences between them, so that we can help more efficiently?

Deputy Mayor / Adjoint au Maire

Re: I can't redeem my payment voucher

Not a bad idea @LEGO I just looked for a Canadian Tire voucher to post a pic, but I must have thrown them out once used.

 

GC 

Good Citizen / Bon Citoyen

Re: I can't redeem my payment voucher

found the problem!! the vouchers were not registered in there system so they credited me $60 to cover the vouchers

Deputy Mayor / Adjoint au Maire

Re: I can't redeem my payment voucher

@Andrew_p, Awesome!! Glad you got it working.

 

GC

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Deputy Mayor / Adjoint au Maire

Re: I can't redeem my payment voucher

that's kind of alarming when the vouchers are not registered in the system?!