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Oracle

Re: How do I register/update my credit card in Self Serve?


@Faneza1980 wrote:

Please cant sign in to my account 


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Good Citizen / Bon Citoyen

Re: How do I register/update my credit card in Self Serve?


@monocycliste wrote:

The interface seems to have changed. For those trying to update their credit card, try this:

Click Payment tab -> Click One Time Payment -> Click Manage credit or Visa Debit card -> Voilà

or this link:


https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/


 

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Good Citizen / Bon Citoyen

Re: How do I register/update my credit card in Self Serve?

Another way is to go to My Profile and it gives you a link to update credit card information. Worked for me.

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Great Neighbour / Super Voisin

Re: How do I register/update my credit card in Self Serve?

Thank you.  

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Great Neighbour / Super Voisin

Re: How do I register/update my credit card in Self Serve?

It is indeed hard to notice, I wonder why? Also, there should be a link to just update an expriry date - no reason to readd all card info.

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Great Neighbour / Super Voisin

Re: How do I register/update my credit card in Self Serve?

i can not see that same page????

 

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Great Neighbour / Super Voisin

Re: How do I register my credit card in Self Serve?

how do i register new credit card

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Mayor / Maire

Re: How do I register my credit card in Self Serve?


@84116564 wrote:

how do i register new credit card


@84116564  log into your self serve account. Click Payment at the top then Manage my card.

 

Screenshot_20200124_073012.jpg

 

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Mayor / Maire

Re: How do I register my credit card in Self Serve?

@84116564 Use this help article https://www.publicmobile.ca/en/bc/get-help/articles/set-up-autopay

And remember to leave the apt number field blank,  if applicable enter your apt in the street address field ie xxx - street address. Also leave out any spaces when entering your postal code.


@84116564 wrote:

how do i register new credit card


 

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Great Neighbour / Super Voisin

Re: How do I register/update my credit card in Self Serve?

Thank you for the help. I was able to solve my problem.