I cant log in may bi because i dasnt put my account number with chatr in my information please you cant tell haw i send a message or email in my info
I cant because when i go to contact us below i have 3 shoice i cant take any one i try the 3 put i cant put next to send a message
@Chahnaz I think you are confused about sending an email to PM. If so, start by clicking here:
then click SIM and Activation and Next
then click Activation and Next
then click "I activated my phone and SIM card more than 24 hours ago" and Next
then "I did not receive an error message" and Next
then click Email Us and a form will appear.
then fill in as much information as you can and click Send.
If this is not what is confusing you please let us know.
Sorry to hear about the issue you are having with Self Serve. Can you please tell a little more about the issue your having with your Self Serve account?
Another means of contact is through our web forms. Once a web form is submitted an agent will be able to assist you.
To access a web form click here: https://publicmobile.ca/en/on/get-help
Let me know if this works for you?
The interface seems to have changed. For those trying to update their credit card, try this:
Click Payment tab -> Click One Time Payment -> Click Manage credit or Visa Debit card -> Voilà
or this link: