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Hi, new at public mobile. Just need some help how to change credit card auto payment

vincee
Great Neighbour / Super Voisin
 
3 REPLIES 3

geopublic
Mayor / Maire

Click the My Account buttom top right of this page.

1) Login to Selfserve, click Payment tab.
2) Below "One Time Payment" and "Manage Auto Pay" options there is a very small link
"Manage my card - Update or remove my Credit or Visa debit card"
3) two options are available: "Replace this credit card" and "Remove this credit card"

Use "Replace this credit card" to update the CC info


Note: When entering the postal code do not enter any spaces. Also do not use the unit number field even if you live in an apartment or condo and use a desktop browser if you can.


Hope this helps!

To change the credit card on your account, go to selfserve.publicmobile.ca.  After getting into your account, click on the Payments section. In orange writing, there will be a link to "Manage my card".  Remove the old card and udpate it to the one that you wish to use.

 

 

Anonymous
Not applicable

@vincee- You will need to log into your self serve portal, and go into Payment information section and update from there.  If you need more specific information, just ask.

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