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Great Neighbour / Super Voisin

Help

I paid the 40 and changed my plan but still cant get the phone to work 

Great Neighbour / Super Voisin

Re: Help

Yes I just topped it up at Walmart

Oracle

Re: Help

@BD89, are you able to check your account and confirm that it's in active status?  Have you tried rebooting your phone?  If everything is in order but your service is still not working, I suggest seeking moderator team assistance.  The moderator team can be reached via private message using this link.  Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Mayor / Maire

Re: Help


@BD89 wrote:

Yes I just topped it up at Walmart


Have you checked your self serve?

Did you miss your renewal date and have it suspended?

 

EDIT: Try this https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-f...

Good Citizen / Bon Citoyen

Re: Help

Try redoning on computer

Good Citizen / Bon Citoyen

Re: Help

 
Town Hero / Héro de la Ville

Re: Help


@Kevster1974 wrote:

Try redoning on computer


If you need help..we need some more details of your problem @Kevster1974 ..What happened?

Mayor / Maire

Re: Help


@Lieux wrote:

@Kevster1974 wrote:

Try redoning on computer


If you need help..we need some more details of your problem @Kevster1974 ..What happened?


I think kevster1974 was trying to be helpful but then typed in the tags box rather than the text box.

Great Citizen / Super Citoyen

Re: Help

@Kevster1974

redoning my computer never works well Smiley Wink

Mayor / Maire

Re: Help

What is redoning?

 


@CellGirl wrote:

@Kevster1974

redoning my computer never works well Smiley Wink


 


@Kevster1974 wrote:

Try redoning on computer