@BD89, are you able to check your account and confirm that it's in active status? Have you tried rebooting your phone? If everything is in order but your service is still not working, I suggest seeking moderator team assistance. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
Yes I just topped it up at Walmart
Have you checked your self serve?
Did you miss your renewal date and have it suspended?