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mydoghunter
Good Citizen / Bon Citoyen

Any idea why this is happening? My payment is actually due Mar 1. Will be charged 3 times? Hmmm...wait and see?20200229_120729.jpg

 

4 REPLIES 4


@ddeep91 wrote:

If you log in your self-serve account and check your payment date.


Interesting, the payment due/renewal date shown in selfserve used to be a day off compared to 611, but comparing today the dates match, at least for me.

ddeep91
Town Hero / Héro de la Ville

@mydoghunter 

Hello, just ignore those messeges.

 A lot of people have got this text in error.

If you log in your self-serve account and check your payment date.

That would be your accurate payment date. 

If you have Autopay enabled even better.

 

Cheers! 

Triguy
Mayor / Maire

There were remainder text messages sent out 8n error.  Log into your self serve account to see your account balance.

geopublic
Mayor / Maire

@mydoghunter  Some of those texts were sent out in error and you can ignore them.

 

To get the correct renewal date dial 611 from your device.

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