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Model Citizen / Citoyen Modèle

Re: Funds not showing updated balance?

@mobileguy If your card wasn't charged. try choosing "other(enter the desired amount)" and manually inputting the funds you need, instead of "amount due". 

payment type2.jpeg

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Model Citizen / Citoyen Modèle

Re: Funds not showing updated balance?

@gpixel4 , thanks.  I used to do that but last month I hit the wrong option and topped up only enough to cover the amount due.  It worked nicely so I thought I would do the same this month too.  

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Model Citizen / Citoyen Modèle

Re: Funds not showing updated balance?

@mimmo , the self-serve says my next payment due is July 2nd.  My last payment history shows the payment from last month.  No indication of any transactions after that.

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Model Citizen / Citoyen Modèle

Re: Funds not showing updated balance?

I checked my CC account this morning and there are no pending transactions for Public Mobile from what happened last night.  I'll check one more time tomorrow.  If I don't see anything, then I'll write it off as a glitch.  Thanks.

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Oracle

Re: Funds not showing updated balance?

@mobileguy I definately would say that nothing was processed.

 

I would try payi g $1 and see if that goes through.

 

 

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Model Citizen / Citoyen Modèle

Re: Funds not showing updated balance?

I decided to do another payment of a specific amount.  This time it went through and the Funds Balance has been updated.  I'll continue to monitor if those transactions last night get posted.