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Error in Text for Payment Due

Mark25
Good Citizen / Bon Citoyen

I just received a text message my payment is due Jan 01 but when I go in my account it says payment due date Jan 14? I have autopay but normally just comes up a day or so early to tell my payment is due? Is this a glitch?

3 REPLIES 3

marimacas
Model Citizen / Citoyen Modèle

I also received the message. I'm on Auto-Pay, so I'll ignore it.

catchat3
Good Citizen / Bon Citoyen

I got the same text msg, I only activated a plan a few days ago. It scared me for a minute. My self serve account says it's due at the end of Jan. Go by what your self serve account says.


 

ChuckYeah
Mayor / Maire

@Mark25 Common issue today. Check http://selfserve.publicmobile.ca and see that your renewal date is still the correct date, and you can ignore this message.

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