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Great Citizen / Super Citoyen

Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

Right now, PM renewals are every 30 days. Because only five months of the year have 30 days, the renewal day keeps changing over the course of the year.  For example, a plan started on July 1 would renew on July 31, on August 30, September 29, etc.

 

I would much prefer that the renewal be on the same day of each month to make it easier to keep track of payments, especially when I am managing more than one PM account for family members.  Most other businesses bill on the same day, including credit card companies, Telus etc.

 

Anybody else agree?

 

Mayor / Maire

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

Next year is a leap year so February will have 29 days to cause more confusion.

Mayor / Maire

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?


@funpig wrote:

Right now, PM renewals are every 30 days. Because only five months of the year have 30 days, the renewal day keeps changing over the course of the year.  For example, a plan started on July 1 would renew on July 31, on August 30, September 29, etc.

 

I would much prefer that the renewal be on the same day of each month to make it easier to keep track of payments, especially when I am managing more than one PM account for family members.  Most other businesses bill on the same day, including credit card companies, Telus etc.

 

Anybody else agree?

 


To take the "management" part out...why not just put a valid credit card on your account and each renewal will just come automatically outta that card. As an added bonus, you'll be entitled to the $2 Autopay reward at renewal.

Oracle

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

I would not see monthly vs 30 day renewals as a defining feature of this service.  There are a huge list of items I would like to see address before I would even consider adding renewal durations to the list.  I guess this means I don't care. 

Mayor / Maire

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

I have 3 accounts on autopay and add 2 more accounts tomorrow.

If you don't trust the autopay, just add fund to your account(s) after your pay day.

It is a low priority item for me. 

 

I would like PM to fix the reset password bug ASAP.  This fix will cut down moderator work load and it is ridiculous that it takes 2 days to change a password.  The reset password was broken since I activated my first PM account July 2018 - Okay.  It was working for a month and went downhill...

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

@funpig 

 

I'm not sure that you'll find anyone who disagrees with you.  However, many would also not find it important enough of an issue to push for.  I do agree that the 30 day plans are confusing vs one month plans.  It's not really about feeling short-changed over the course of a year, but rather needing to remember when payment is due.  Autopay does take care of that nicely.

 

 

 

Great Citizen / Super Citoyen

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

I am on auto-pay, for my account and my Dad's account.

 

However, given that PM renewals have a history of being unreliable with its renewal, it would be nice to have a consistent day of the month to easily check if service was properly renewed, especially for my old Dad.  There is always a 2 or 3 day window each month when I have my doubts as to whether my service or my Dad's service is going to be suspended and I can't remember which day is the renewal date to check the accounts.

 

Also, my credit card statement due date is the same each month and I seek reimbursement for my cell expense from my company each month.  The changing PM renewal dates just make it a hassle.

 

I don't care about being shortchanged 5 days service over the course of the year.

Mayor / Maire

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

Being shortchanged 5-6 days each year is only a nuisance thing, if you do the math it works out to an extra "month" of phone bills every 5 years (give or take some fractions). The principle of the thing is a little more bothersome, knowing that it costs just that little bit more at PM than it costs at competitors. Althoug 5 years of Loyalty Rewards (a total of $180 to $300) easily offsets this added bill.

 

I've commented before about fixed 30-day billing being inconsistent legacy stuff which PM should discard (now that 90-day billing isn't even an option outside of some grandfathered Plans). It's sometimes annoying to allocate funds on out-of-sync calendars, even with PM's SMS reminders. But I agree with above posts: there are a lot of highrr-priority things which need fixing. 

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?

If you must have a same date payment each month, the best I can suggest is pay double for your next renewal, and then using a reminder to force yourself to top up again each month on the same day.  This allows for AutoPay to run normally, but you'll have a buffer to allow you to pay every month on the same date.

 

in 5 years, you will need to double pay again once to reset the cycle.

Mayor / Maire

Re: Does Anybody Else Wish That PM Renewals Were On the Same Day Each Month?


@stonechucker wrote:

then using a reminder to force yourself to top up again each month on the same day.  This allows for AutoPay to run normally, but you'll have a buffer to allow you to pay every month on the same date.

 

in 5 years, you will need to double pay again once to reset the cycle.


@stonechucker yes, this is what I do as well.  I have a recurring reminder every 30 days and it's timed to go off a few days before my payment due date.  I make a manual payment then to give myself time should there be an issue, and I leave AutoPay left on as a back up and for the $2 reward credit.

 

As far as the idea of PM shifting to calendar-monthly rather than 30 day cycles, while I understand it would be easier to understand, I like it the way it is.  It's one of the few remaining quirks that makes PM unique in the marketplace.  


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