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Date of each month payment

Hashimi
Great Neighbour / Super Voisin

Hi, I have a question why you guys changed me in advance? My anniversary of payment is every 18th of the month but the last 2 months you changed from my auto payment on the 14th??? I need an answer please?

3 REPLIES 3

srlawren
Retired Oracle / Oracle Retraité

@popping wrote:

Therefore, your renewal date changes for the month with 31 days. 

@popping small detail:  technically, it's on the months following a month with 31 days.  (Plus March, since Feb has 28 or 29 days.)


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popping
Retired Oracle / Oracle Retraité

@Hashimi wrote:

Hi, I have a question why you guys changed me in advance? My anniversary of payment is every 18th of the month but the last 2 months you changed from my auto payment on the 14th??? I need an answer please?


PM billing cycle is 30 days - NOT monthly.  Therefore, your renewal date changes for the month with 31 days. 

GR
Mayor / Maire

@Hashimi all the plans at public mobile are 30 day plans, not monthly so your renew date can move around a bit every month 

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