11-18-2019 12:26 PM - edited 01-05-2022 09:45 AM
Hi, I have a question why you guys changed me in advance? My anniversary of payment is every 18th of the month but the last 2 months you changed from my auto payment on the 14th??? I need an answer please?
11-18-2019 03:12 PM
@popping wrote:
Therefore, your renewal date changes for the month with 31 days.
@popping small detail: technically, it's on the months following a month with 31 days. (Plus March, since Feb has 28 or 29 days.)
11-18-2019 12:31 PM
@Hashimi wrote:Hi, I have a question why you guys changed me in advance? My anniversary of payment is every 18th of the month but the last 2 months you changed from my auto payment on the 14th??? I need an answer please?
PM billing cycle is 30 days - NOT monthly. Therefore, your renewal date changes for the month with 31 days.
11-18-2019 12:29 PM
@Hashimi all the plans at public mobile are 30 day plans, not monthly so your renew date can move around a bit every month